/  Faq’s

  • 1.IELTS FAQs
  • For how long will my IELTS score be valid?

    An IELTS Test result is valid for 2 years.

  • When can I retake the test?

    A candidate may retake the IELTS exam any time.

  • What is the age limit of taking IELTS?

    You must be at least 16 years old to write an IELTS exam.

  • What are the test dates for IELTS?

    IDP and BCD facilitates pen and paper-based tests on 48 fixed dates annually and depending on local demand up to four times a month.

  • How to register for IELTS test?

    Call us at +91 172 5000060 for registration help. Alternatively, you may also give us a chance to assist you by visiting any of our 60+ offices spread across Punjab, Haryana Chandigarh and Sri Ganganagar.

  • What if I am unable to appear for the test on the registered date?

    You will be marked as an absentee and the fee will not be refunded and you will get zero bands in your test.

  • How to postpone or cancel my IELTS exam?

    If you postpone or cancel your application at least 5 weeks before the test date, you will receive a refund after deduction of administration charge. If you postpone or cancel after 5 weeks of the test date, you will be charged the full fee. However, if you have a serious medical condition and you are able to provide a medical certificate within 5 days of the test date, you will receive a refund after deduction of administrative cost.

  • Will I be permitted to take my personal belongings inside the examination room with me?

    You are allowed to carry only pens, pencils, erasers, sharpeners and your passport in the examination room. Everything else like mobile phones, tabs, wrist watches and handbags must be placed in the area designated by the testing authority.


  • Which Accents can I expect to hear in the listening test?

    IELTS is an international test. Examples of accents that can be heard are American, British, Australian, Canadian and New Zealand. These are just examples and the kinds of accents heard are not just restricted to these.

  • Can I apply for a re-evaluation?

    You can apply for a re-evaluation or an Enquiry on Results at your test centre not later than six weeks of the test date. You must pay an enquiry fee, which will be refunded if your bands score changes after re-evaluation.

  • Should I use a pen or a pencil to write the exam?

    You must write the Listening and Reading parts in pencil. You may choose to use either a pen or a pencil to take the writing section of the test.

  • What are the pass marks for IELTS?

    There are no pass marks in IELTS. Your performance in each section will be rated on a band scale of 1 to 9. All educational institutions set their own minimum IELTS scores eligibility.

  • 2.PTE FAQs
  • What is PTE?

    Pearson Test of English

  • How is PTE different from IELTS?
    Can be computer-based or pen and paper based. Only computer based.
    Exam setter-The University of Cambridge.

    Exam conducting bodies – IDP and BCD.

    Conducted by Pearson.
    Band scale - 0 to 9. Grade scale - 10 to 90.
    Test duration - approximately 2 hours 45 minutes. 3 hours.
  • Is PTE accepted worldwide like IELTS?

    PTE is accepted by limited colleges and universities. It is advisable to check if the university or college in which you are seeking admission accepts PTE or not.

  • Like IELTS, is PTE also different for students and others?

    Yes, PTE also has general and academic versions. In addition, PTE also has a young learner test for children.

  • What is the PTE exam pattern?

    PTE also has reading, listening, speaking and writing sections. All sections are conducted on a computer. A microphone is used for speaking section. Each section has a fixed duration and there is no option of going back to the previous attempted questions. PTE academic results are available online in five business days.

  • What is the minimum PTE score requirement?

    There is no fixed minimum requirement. It is advisable to check the minimum PTE score required for the university or college in which you are seeking admission.

  • 3.TOEFL FAQs
  • What is TOEFL?

    TOEFL is an internationally accepted test to check the reading, writing, speaking and listening abilities of a non-native English speaker in English as per foreign colleges’ and universities’ standards.

  • Where are TOEFL test scores accepted?

    TOEFL is accepted in over 9000 colleges across 130 English speaking countries.

  • How often is the test taken?

    The TOEFL iBT test is administered more than 50 times a year on fixed dates.

  • Can I take the test in one day?

    Yes, it takes about four hours to complete a TOEFL test.

  • Am I permitted to retake the test?

    Yes, you are. There is no limit to the attempts to take the test. However, you are allowed to take it once in 12 days.

  • How much does the TOEFL iBT test cost?

    The test fee varies from location to location.

  • How do I register to reserve my seat?

    You can reserve it online, in person, by phone or by mail. Online registration is advisable because it is the fastest and easiest way. You can choose the location of the test and check date availability.

  • Why can't I get the test date of my choice?

    You can register at least 4 days prior to the test date. If the test date you want is not listed, either the deadline for registration may have passed, or all seats for that date might have been filled.

  • How long does it take for TOEFL score to reach a university?

    Score reports are sent via email about 13 days after the test date. But ETS has no control over mail delivery to various locations around the world. It takes 7 to10 days after the mailing date for delivery in the United States and 4 to 6 weeks for other locations.

  • What is the difference between IELTS and TOEFL?
    International English Language Testing System Test of English as a Foreign Language
    Test duration - approximately 2 hours 45 minutes. 4 hours.
    Frequency of test- 48 test dates per year. More than 50 test dates per year.
    Scoring scale – 1 to 9. 0 to 120.
  • What is the validity period of TOEFL score?

    2 years after the test date.

  • What is the difference between TOEFL ibt and TOEFL pbt?

    The TOEFL iBT® test is done via the Internet, and the TOEFL PBT test is done in a paper format. The TOEFL iBT test is done online at testing sites across the world. The TOEFL PBT test is done only in locations where testing via the Internet is not available.

  • 4.American Study Visa
  • What is I20 and how to get it?

    I-20 is an official U.S. Government form, issued by a certified school, which a prospective non immigrant student must have in order to get a student Visa. It is an acceptance proof and contains information required to pay the fee, apply for a visa or change visa status. The Form I-20 has the student's SEVIS identification number, which starts with the letter N and is followed by nine digits, on the upper right side directly above the barcode.

  • When should I apply for my student Visa?

    It is advisable to apply for the student visa as soon as you have your I-20. To ensure you get an early and timely date you may apply at any time. A student visa can be issued 120 days before the start date mentioned on your I-20.

  • When will I be allowed to travel after receiving the Visa?

    You will be allowed to enter the United States within 30 days of the beginning of the course stated on your I-20, regardless of when your visa was issued.

  • Is an F-1 student allowed to work in the United States?

    Full time students on F1 visa are allowed to work on campus for a maximum of 20 hours per week. After 1 year a student may apply for an off campus employment with authorization from USICS.

  • Will my family be permitted to visit me?

    Yes, your family can visit you after securing a tourist visa.

  • 5.Canadian Study Visa
  • Top reasons to study in Canada?

    Canada is the most preferred study destination because of its academic excellence, ample research opportunities, affordable accommodation with high standards of living, vibrant and lively campus life, immigration opportunities, and so on. All these and many other features let Canada stand out as a popular country to study among Indian students.

  • What is Student Direct Stream?

    Student Direct Stream helps fast-track the processing of study permits for designated learning institutions (DLI) in Canada. It is available to the legal residents of 14 nations including India.

  • How can I be eligible for SDS?

    Anyone with the following documents is eligible for SDS processing:
    - Proof of valid language test result (with a minimum of 6 bands in each module)
    - Proof of GIC (Guaranteed Investment Certificate) of CAD $10,000
    - Proof of full payment of tuition fees of first year
    - Letter of acceptance from DLI (Designated Learning Institutions)
    - Proof of upfront medical examination report
    - Proof of recently completed education

  • How much does it cost to study in Canada?

    Tuition fee is the primary study expense in Canada that ranges between CAD 16,000 and CAD 20,000 per year. The figures may rise depending on your choice of program and institution.

  • Will I be allowed to work while studying?

    Students are allowed to work 20 hours per week while studying and 40 hours per week during vacations.

  • What is GIC?

    GIC stands for Guaranteed Investment Certificate which is a short-term liquid investment usually for upto a year. International students applying for their study permit in Canada require a minimum GIC of CAD 10,000 from a participating Canadian financial institution.

  • What is a co-op?

    Co-op is short for cooperative education that combines school studies with an official paid work term. This helps you gain valuable practical experience in a career you are interested in while earning your degree.

  • Can I stay back in Canada after my graduation?

    Those who wish to stay in Canada after completing their graduation may stay back with a post-graduation work permit (PGWP) from a designated learning institution.
    How long this work permit will be valid depends on the length of your program:
    For program duration of over 8 months & less than 2 years = valid for the same length as your study program (eg. for a course of 9 months, you get the work permit for 9 months as well)
    For programs of 2 years or more = PGWP valid for 3 years

  • When should I start applying for admission in Canadian colleges & universities?

    Admissions in Canada are pretty competitive. It is always advised to begin atleast a year before. One should start shortlisting programs & institutions while gathering information about scholarships, study permits, etc. Don’t forget to contact career counseling experts at Touchstone for all sorts of insider information and to have an edge in your admission procedure.

  • I have more than 5 years of experience, can I get admission in Canadian universities?

    Canada welcomes everyone with open arms. No matter your background in studies, there sure is a course in the universities of Canada. All you need is the right guidance from Touchstone experts to help you select one for yourself.

  • 6.Australian Study Visa
  • What is the cost of living in Australia?

    You will be required to show evidence of available funds to support your stay. For an annual stay in Australia the official amount is: • Student/guardian - AUD 21041 • Partner/spouse - AUD 7362 • Child - AUD 3152

  • Will I be allowed to take my family on my Australian student visa?

    Yes, you will be able to include your dependent family members on your visa. Their visas will be valid for the same duration as yours .

  • Will I be allowed to work while I am on my student visa?

    Yes, you can work for up to 40 hours fortnightly.

  • If I book a part-time course will I be allowed to work full time?

    Your course must be a full time one to apply for a student visa. If you want to work full time and study part time it is advisable to apply for a Sponsorship Visa.

  • What kind of course should I book?

    You may book any course which is registered with the Australian Government as a course for foreign students.

  • If I am in Australia, am I permitted to apply for a student’s visa?

    Yes, if your current visa does not have a “no further stay” condition.

  • Will I be allowed to travel abroad while I am in Australia on a student’s visa?

    Yes, you can leave and re-enter Australia at your will during the validity period of your student’s visa.

  • What is the processing time?

    The processing time for a student’s visa is about 4 to 8 weeks but the timeframes change depending on immigration. In most cases, applications are finalised in a month. However, failure to provide all documents or submitting misleading information will delay the process or result in visa refusal

  • 7.New Zealand Study Visa
  • Will I be allowed to work on student visa?

    Yes, students are allowed to work part time @ 20 hours a week during the course duration and full-time during vacation.

  • Will my family be allowed to accompany me?

    Your partner can accompany you after securing either a work visa or a visitor’s visa.

  • For which courses can I be granted a student Visa?

    Student visa can be granted either for level 5 and above courses or for courses listed in the long-term skill shortage list.

  • From where can the Police clearance certificate be obtained?

    Police clearance certificate can either be obtained from the office of Senior Superintendent of Police or from the Regional passport office.

  • Which languages are spoken in New Zealand?

    English is the majorly used language. The other official language used in New Zealand is Maori.

  • If I am in New Zealand, am I permitted to apply for a student’s visa?

    Yes, if your current visa does not have a “no further stay” condition.

  • Will I be allowed to travel abroad while I am in New Zealand on a student’s visa?

    Yes, you can leave and re-enter New Zealand at your will during the validity period of your student’s visa.

  • What is the processing time?

    The processing time for a student’s visa is about 4 to 8 weeks but the timeframes change depending on immigration. In most cases, applications are finalised in a month. However, failure to provide all documents or submitting misleading information will delay the process or result in visa refusal.

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