On Test Day

Before Your Test Session

Before your test appointment, there are a few important things you should do:

• Verify your test location and reporting time — Test locations and reporting times can sometimes change. Although every effort will be made to contact you if there is a change, you should check your ETS account either online or via the mobile app (test center only) and view your appointment details 24 hours before your test. If there is a change, such as a different building than originally scheduled, it will be updated in your account.

 • Check your ID document — See “Identification (ID) Requirements” beginning on page 19 to be sure your ID document will be accepted. You won’t be admitted to the test center without proper documentation. Be sure the name you used when you registered exactly matches the name on your ID document.

 • Review the general guidelines and the testing room guidelines.

 • Dress comfortably and come prepared for varying room temperatures. If you need to remove an item of clothing during the test, such as a sweater, you will be instructed to place it in the storage area provided by the test center. If there is no storage area available, the item can be hung on the back of your chair. If you leave the testing room to go to the storage area, this will be treated as an unscheduled break, and you will be required to sign out of the testing room and sign back in upon your return to the testing room and show your ID. The test clock does not stop during any unscheduled breaks.

 Arrival/Check-In

 Test Center

• You must arrive at the designated test center at least 30 minutes before your assigned start time, to allow for the check-in process.

• If you arrive or check in after your assigned start time, you won’t be able to take the test, and your test fee won’t be refunded. Be sure to allow yourself plenty of time, regardless of any traffic congestion, road construction, bad weather, car accidents, poor directions, or anything else that may delay your arrival at the test center.

What to Bring to the Test Session

• Valid and acceptable identification that includes your name, signature, and photograph. Your ID will be checked before you’re admitted to the test session. See “Identification (ID) Requirements” beginning on this page.

• Personal items other than ID documents are not allowed in the testing room. Items you choose to bring to the test center may be inspected and/or confiscated.

• If you are taking the TOEFL iBT Paper Edition, be sure to bring your email confirmation to the test center. You will need your appointment number when filling out the answer sheet

Identification (ID) Requirements

You are responsible for having valid and acceptable ID each time you test. It’s your responsibility to bring the correct documents and to make sure they’re up to date on test day. Your ID requirements depend on where you plan to take the test and your country of citizenship. Go to the TOEFL website and select the country or location where you plan to take the test. Please read the following specific sections for acceptable primary and supplemental ID documents and any allowed exceptions for your location.

 • You are responsible for ensuring that the name and date of birth you use when you create your ETS account exactly matches the name and date of birth on the ID document you present on the day of the test. If this information doesn’t match, you won’t be able to take the test or your scores may be withheld and/or canceled.

• If the test administrator or proctor questions your ID, you may be required to also provide supplemental ID. If positive confirmation of your identity can’t be made, you won’t be able to take the test or your test scores may be withheld and/or canceled.

 • You are encouraged to have at least 2 forms of acceptable ID each time you test. Prior admission to a test session based on a given ID document doesn’t guarantee that the same document will still be considered acceptable — the ID requirements may have changed.

• Test centers are not required to hold your seat if you leave the test center to obtain acceptable ID.

• Admission to the test center, or acceptance by a proctor for the at-home test, does not guarantee that the ID you provided is valid or that your scores will be reported. All reported cases of questionable ID are subject to review and approval by ETS. The Office of Testing Integrity at ETS reserves the right to withhold and/or cancel your scores if ID requirements aren’t met. 2020

• If your ID document is not written in English-language letters and the test center administrator can’t read it, you won’t be able to take the test and your test fee won’t be refunded.

 • At a test center, you may be required to show your ID and/or to sign a log at various points throughout the test session, including before and after breaks.

• Your test fee won’t be refunded if you aren’t able to take the test or if your scores are withheld or canceled because of invalid or unacceptable ID.

ID document requirements

With few exceptions, ID documents must meet all of the following requirements. Each ID document:

• must be an original document – photocopied documents are not acceptable, and documents cannot be presented on a mobile phone or any other device

• be a physical ID; electronic ID issued to a mobile phone or any other electronic device is not acceptable

• must be a government-issued national/state/province identity card that is recognized by the country or location where you are a citizen or a permanent resident

 • must be valid; expired documents (showing expiration dates that have passed) are not acceptable

 • must show your full name and date of birth; the first/given name and the last/family name on your ID and must exactly match the name and date of birth you used when you registered for the test

• must include a recent photograph that clearly matches your appearance • must show your signature – the name on your ID and the signature name must match.